Privacy Policy

Jusstools is operated by SHAAN STORE PRIVATE LIMITED, India.

Registered address: c/o vijay kumar, ROAD NO-3 CHANDMARI ROAD, SAMPATCHAK, LOHIA NAGAR, PATNA-800020, BIHAR

GSTIN: 10DMEPK6476D1ZA

Email: support@jusstools.com

Phone: +91-9504394563

Account details such as name, email address, phone number, delivery address, and billing information.

Order and transaction information, including products purchased, payment status, refunds, returns, and support requests.

Technical information such as IP address, device type, browser details, session activity, and platform usage patterns.

User-submitted content such as reviews, ratings, feedback, images, support attachments, and warranty-related files.

Process orders and manage accounts.

Deliver products and coordinate logistics.

Provide customer support and resolve service issues.

Improve our website, product listings, and user experience.

Prevent fraud, abuse, and unauthorized activity.

Send updates, offers, and marketing messages only where permitted or with consent.

We may share personal information with payment providers, logistics partners, analytics services, service providers, legal advisors, and authorities when needed to run the business or comply with law.

We do not sell personal data.

We use cookies and similar technologies to keep you signed in, remember preferences, understand traffic, improve performance, and support analytics.

You can disable cookies in your browser settings, but some features may not work properly if you do.

We retain personal data only as long as necessary for order processing, customer support, legal compliance, tax records, fraud prevention, and normal business purposes.

When data is no longer needed, we delete it or anonymize it where reasonably possible.

We use reasonable security measures such as access controls, secure hosting, and encrypted payment processing where applicable to protect data against unauthorized access, misuse, disclosure, or alteration.

We handle personal information in line with applicable Indian laws and generally accepted data protection practices.

We may use your contact details to send order updates, delivery alerts, service notices, support messages, and marketing communication where permitted.

You can opt out of promotional emails or messages by using the unsubscribe option or by contacting our support team.

Request access to the personal data we hold about you.

Request correction of inaccurate or incomplete information.

Request deletion where legally permitted.

Opt out of marketing messages.

Update your account information whenever needed.

Payment details are processed through authorized payment providers. We may collect transaction metadata and verification details to detect fraud, validate payment ownership, and protect the platform.

In suspicious cases, we may request additional verification, pause fulfillment, or cooperate with payment processors, banks, and authorities as required by law.

For privacy concerns or questions, contact us at support@jusstools.com.

Phone: +91-9504394563 | WhatsApp: +91-8804542015

Registered address: c/o vijay kumar, ROAD NO-3 CHANDMARI ROAD, SAMPATCHAK, LOHIA NAGAR, PATNA-800020, BIHAR